Help and FAQ
How big are the portrait frames?
Frames are measured between the outer edges of the frame. Please note, due to their handcrafted nature, there may be minute variations.
| Frame Size | mm | Inches |
| Small (S) | 220 x 310mm | 8.5 x 12" |
| Medium (M) | 440 x 640mm | 17 x 25" |
| Large (L) | 640 x 940mm | 25 x 37" |
| XLarge (XL) | 840 x 1240mm | 33 x 49" |
| XXLarge (XXL) | 1040 x 1540mm | 41 x 60.5" |
How big are the portrait prints?
| Print Size | Paper | Canvas |
| Small (S) | 190 x 280mm | 250 x 350mm |
| Medium (M) | 410 x 610mm | 470 x 670mm |
| Large (L) | 600 x 900mm | 670 x 970mm |
| XLarge (XL) | 800 x 1200mm | 870 x 1270mm |
| XXLarge (XXL) | 1000 x 1500mm | 1070 x 1570mm |
Please note the canvas print size includes a 40mm white border for framing.
How big are the square frames?
Frames are measured between the outer edges of the frame. Please note, due to their handcrafted nature, there may be minute variations.
| Frame Size | mm | Inches |
| Small (S) | 220 x 220mm | 8.5 x 8.5" |
| Medium (M) | 440 x 440mm | 17 x 17" |
| Large (L) | 640 x 640mm | 25 x 25" |
| XLarge (XL) | 840 x 840mm | 33 x 33" |
| XXLarge (XXL) | 1040 x 1040mm | 41 x 41" |
How big are the square prints?
| Print Size | Paper | Canvas |
| Small (S) | 190 x 190mm | 250 x 250mm |
| Medium (M) | 410 x 410mm | 470 x 470mm |
| Large (L) | 604 x 604mm | 670 x 670mm |
| XLarge (XL) | 804 x 804mm | 870 x 870mm |
| XXLarge (XXL) | 1004 x 1004mm | 1070 x 1070mm |
Please note the canvas print size includes a 40mm white border for framing.
Canvas Prints
We print on an Eclipse Premium Satin using an Epson Surecolour S80600. Enjoy unbeatable colour brilliance and image definition, crafted from a durable blend of cotton and polyester.
Suhm produces stretch canvas frames of exceptional quality and workmanship. Each of our frames are hand assembled and stretched on a robust frame. These canvas sits neatly with a 5-10mm shadow line between canvas and frames making a great looking finished product.
Each frame is made to order. Frames are available in White, Black or Oak. Frame is 45mm deep for the black or white frames. Frame is 52mm deep for the Oak frames.
Fine Art Paper Prints
We print to a 310gsm 100% cotton rag with a 60” Epson P20070, using genuine Epson UltraChrome Pro inks (11 colour set) for longevity and crisp detail. They are archival quality and guaranteed not to fade or bleed for up to 100 years, provided they are kept in a reasonable environment (not in extended periods of direct sunlight, damp, etc.). It is the industry standard in galleries worldwide. Our unframed prints are on a digital lustre to ensure toner adhesion and brilliant colour reproduction. Limited Edition artwork may vary in production and materials – see the individual product description for more details.
Our fine art paper prints are box framed, creating significant depth between the artwork and the 3mm museum-grade plexiglass. It is lighter than glass, helps to protect your work from UV damage and also has the added advantage of being shatter proof. Artwork is set to the back of the frame by use of white spacers – known as shadow box frames. Limited artwork may feature black spacers which will be noted in the product description.
Each frame is made to order and carefully assembled. Frames are available in White, Black or Tasmanian Oak. Frame is 45mm deep x 28mm width at the front for the Large (L), XLarge (XL) and XXLarge (XXL) sized frames. Frame is 40mm deep x 20mm width at the front for the Small (S) and Medium (M) sized frames.
Variations
Minor variations in finishing materials such as glazing are required for certain pieces. Any variations from the above are noted in the product’s description.
How long will my delivery take?
Generally, the production time is two weeks plus delivery. For more information on shipping, please see our Delivery page.
Can I change my delivery address?
You can contact us via the Contact page to update a shipping address as long as your order has not been shipped. To change your delivery address after shipment you can contact the courier directly. The details will be included in the email you receive with your tracking number.
How do I hang my framed prints?
All frames come with quality hanging hardware installed. For the Small (S) and Medium (M) frames, it is a standard wire (single hook). All other sizes (L, XL and XXL), consist of two D-rings (double hooks). If you're moderately handy, and possess a few basic tools, hanging a picture frame well can be a very satisfying experience. Your order comes with instructions to assist you. If you're renowned for needing a professional to repair your attempts at home improvement, it’s probably best to find a local art installer who will do the job for you – for example: www.artproductionservices.com (based in Sydney).
My favourite colour is orange. Can I customise any of the designs?
For custom designs and commissions, please contact us via the Contact page. We can produce artwork to almost any specifications within reason.
Tell me more.
Please go to our Contact page and let us know how we can help you.